[Azerai Can Tho] Guest Assistant

Việc làm Cần Thơ - ĐBSCL

| 07 tháng 11 2022

| bởi CTW.vn

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General Information
Job Requirements
  • Qualification & Experience:
    • Graduated from high school or higher;
    • Preference will be given to candidates with relevant work experience.
  • Skills & Competencies:
    • Good health, agile, friendly and honest
    • Be able to communicate fluently;
    • Good English ability;
    • Good office computer skills;
    • Have a positive and dynamic working attitude.
Job Responsibilities

Perform check-in and check-out procedures for guests:

  • Proficient in performing guest check-in and check-out procedures;
  • Register guest information, make sure to collect all necessary guest information;
  • Arrange and allocate rooms according to the requirements of the reservation, ensuring the satisfaction of guests, according to the terms of the room type and applicable price;
  • Carry out procedures for payment of room and guest services.

Customer care:

  • Communicate with customers by phone as standard;
  • Respond to guest requests and complaints in a polite and professional manner;
  • Ensure customers leave with a good impression of the hotel's services.

Report and coordinate with departments to ensure the quality of work:

  • Update, track the expenses incurred by customers and send them to the accounting department;
  • Check and prepare all night shift reports and necessary reports and forms as required by the hotel's day-to-day operations;
  • Strictly adhere to hotel operating standards;
  • Perform tasks assigned by the Head of Department.
Application

Application deadline: 30/11/2022

Please send your CV to: hr.cantho@azerai.com 

Contact: Azerai Can Tho - Con Au Islet, Hung Phu, Cai Rang, Can Tho

Phone number: (+84)292-3627-888

Further References

For more information about Azerai, please visit this website: https://azerai.com/resorts/azerai-can-tho/ 

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