[Premium Job] Sales Manager

Bản tin việc làm

| 28 tháng 4 2023

| bởi CTW.vn

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General Inforamtion
  • Company: Sheraton Can Tho
  • Position: Sales Manager
  • Level: Non-Management
  • Industry: Hospitality
  • Location: CanTho City
  • Salary: Competitive
Position Summary
  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems;
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling;
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates);
  • Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points;
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations;
  • Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing);
  • Assist management in training and motivating employees; serve as a role model;
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets;
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation;
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette;
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees;
  • Monitor the performance of others to ensure adherence to quality expectations and standards;
  • Read and visually verify information in a variety of formats.
Application

Please fill in this CV in English (download HERE)

Then send to email: cungctn@canthowork.vn 

Whatsapp/Zalo: +84 919 055 366

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